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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeannie Bradshaw

July 8, 2026

5  out of  5
rating by Jeannie Bradshaw
"The agent, Melissa Michael, who helped me was exceptional! Thank you Melissa!
Made it an easy pleasant experience to do business! Found exactly what I needed in auto and rental.
In fact the whole team at Cecelia Mauseth State Farm, are truly exceptional!
Jeannie Bradshaw"
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Jason Boyce

June 30, 2026

5  out of  5
rating by Jason Boyce
"Great place to do business!"
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sandrahgdys4i2 ramirez

June 25, 2026

5  out of  5
rating by sandrahgdys4i2 ramirez
"I've been with state farm for years. They have given me the lowest rates then any other insurance company they have always helped me financially if I couldnt afford my payments they figure out how to lower it. I enjoy being a loyal customer thank you state farm"
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jimmy Pan

June 17, 2026

5  out of  5
rating by jimmy Pan
"The best agent we meet."
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Matthew Peters

June 11, 2026

5  out of  5
rating by Matthew Peters
"We love Cecilia. She has been our agent now for well over 10 years. Not just for my wife and I but also for our grown kids now. She and her team have always gone above and beyond to find us the best rates. And always lowers our rates when it’s available. We have had a few booboos over the years. And she has been great to make sure we are properly taken care of. And without surprise rate increases. Thank you."
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Sheri

May 28, 2026

5  out of  5
rating by Sheri
"We have insured 4 vehicles and our house with Cecelia ever since we moved to the Tri-Cities, Washington 5 years ago and have been very happy with her State Farm agency.
We have had top notch service and wonderful discounts that we have been able to take advantage of. Cecelia and her agents make sure we are aware of everything and take excellent care of us. They make sure you are happy.
We highly recommend them."
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Luis

May 13, 2026

5  out of  5
rating by Luis
"Allstate was very helpful in getting me the right information needed for insurance. Their staff was very friendly and helped me through the process. Highly recommended."
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Jonny

March 21, 2026

5  out of  5
rating by Jonny
"After getting a policy renewal with a crazy increase from another company I reached out to state farm and within minutes (on a Saturday), Melissa Michael had reached out with a quote. We spoke regarding the quote and modified it slightly to get it to a point I was very happy with. The entire process felt seamless as Melissa was very down to earth and professional. By far the best experience I’ve had purchasing a policy."
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Eric Miller

March 20, 2026

5  out of  5
rating by Eric Miller
"Excellent agent. Has found ever discount we are eligible for. I have referred several friends. She and her team will take care of you!"
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Alex Michael

February 15, 2026

5  out of  5
rating by Alex Michael
"Always great service!"
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Rose Perez

February 14, 2026

5  out of  5
rating by Rose Perez
"Great rates Great customer service!!"
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Tammy Schindler

February 14, 2026

5  out of  5
rating by Tammy Schindler
"Great service!"
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Dustin Weisenberger

February 14, 2026

5  out of  5
rating by Dustin Weisenberger
"Very nice to work with!!"
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Maria Mendoza

February 5, 2026

5  out of  5
rating by Maria Mendoza
"Excellent customer service!
I was able to get my questions answered and was given a good quote for vehicle Insurance."
We responded:
"Maria, Thanks for choosing us and leaving such a great review! We look forward to providing you with more great experiences in the near future. See you next time!"
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Tatum Low

January 17, 2026

5  out of  5
rating by Tatum Low
"We are so happy switching to State Farm-Cecilia Mauseth. They cut our auto and home rates in half from our previous company! Highly recommend"
We responded:
"Thank you Tatum for taking a moment to let us know how much you appreciated what we were able to do for you. We look forward to continuing to provide you with 5 star customer service!"
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Vinewood Hardscapes

December 12, 2025

5  out of  5
rating by Vinewood Hardscapes
"We go through Cecelia for our fleet and have the best rates and easiest claims possible. Always super happy with her. Even have our personal vehicles covered through her!"
We responded:
"Thank you for taking a moment to let us know how much you appreciate our office!"
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Kaylee Eylander

December 12, 2025

5  out of  5
rating by Kaylee Eylander
"Cecelia is the best! Not only does she work to find the best rates, she actually REALLY CARES for people! I watched her step in and help an older non client with her insurance claim after an accident that she was in- just out of the goodness of her heart. She’s super knowledgeable and knows what’s she’s doing! If you’re looking for an agent, she’s your gal!"
We responded:
"Thank you Kaylee for taking the time to let everyone know how much we care about our community ☺️"
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Shawna Cox

November 19, 2025

5  out of  5
rating by Shawna Cox
"I have had wonderful communication and coverage through the last 11 years with no problems whatsoever!"
We responded:
"We’re thankful for your feedback! We enjoy assisting you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lisa perez tejada

October 2, 2025

5  out of  5
rating by Lisa perez tejada
"Melissa was super helpful and friendly. I actually saved money by switching."
We responded:
"We’re so thankful for your feedback and glad you found our office helpful. It’s our pleasure to assist you with your insurance needs!"
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Daniel Connell

October 1, 2025

5  out of  5
rating by Daniel Connell
"Friendly and great service. Melissa and Cecilia are top notch."
We responded:
"We appreciate your review! We’re delighted to hear you had a great experience with our State Farm office. "
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wendy bowen

September 27, 2025

5  out of  5
rating by wendy bowen
"I’ve been with State Farm for about a year friendly and informative"
We responded:
"We’re so glad you’ve enjoyed the friendly atmosphere we work to create for all of our customers while we help with insurance needs. "
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Julie Dawes

September 27, 2025

5  out of  5
rating by Julie Dawes
"Super helpful and wonderful to work with. Helped my son get renters insurance without any problems!"
We responded:
"Thank you for the review! We’re love helping with multi-generational insurance needs!"
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Genesis Guevara

September 26, 2025

5  out of  5
rating by Genesis Guevara
"Save us half of our monthly payment for our home and auto. Cecilia is the best!!"
We responded:
"Thank you for a 5 star review! We’re so glad we could help you with your insurance and save you some money!"
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Sally Huber

September 22, 2025

5  out of  5
rating by Sally Huber
"Melissa was so nice and thorough tailoring my insurance needs. I really appreciate the customer service. Highly recommend her."
We responded:
"Sally, thank you for letting us know you received great service from Melissa. She’s an amazing asset to our insurance office. "
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Dana Leverett

September 19, 2025

5  out of  5
rating by Dana Leverett
"Cecelia is amazing and so knowledgeable and provided great customer service 😊"
We responded:
"Dana, thank you for letting us know how much you appreciated the service we have provided to you. We work hard to give great service to all our insurance customers!"